FREQUENTLY ASKED QUESTIONS

We use high quality Douglas Fir timbers. It is strong, durable, and widely used in traditional timber framing. When we mill our timbers, we cut them close to the heart of the tree. This part of the wood is naturally more stable, which helps reduce twisting and movement over time. The result is a stronger structure that holds its shape better and lasts longer.

All real timber develops small natural cracks called checking. This is completely normal and does not affect the strength of the structure. Many people actually love the character it adds. Regardless, these minor changes shouldn't affect the structure itself. That's why we back up every structure with a 25 year structural warranty.

With proper installation and basic maintenance (we provide guidelines and optional assistance after installation), a timber structure can last for decades. These are not temporary backyard pieces. They are built to be a lasting part of your home.

Maintaining your Notched structure is straightforward. A quick clean and occasional re-staining, based on your local climate and sun exposure, will keep it looking great for years.